Business Development and Operations Manager – Holiday homes

We have an exciting job opening for a Manager in our Holiday Homes segment. The Manager will have ownership of his developed dedicated customer portfolio and be responsible for their management and satisfaction.

Job Description:

• Manage both the strategic growth of a business and the day-to-day operational activities.

• Identifying and pursuing opportunities for business expansion, establishing partnerships, ensuring operational efficiency, and driving overall success.

• Establish rental rates by conducting surveys of local rental rates and considering overhead costs, depreciation, taxes, and profit goals.

• Advertise vacancies, attract tenants through referrals, and highlight the advantages of location and services offered.

• Possess a good understanding of the short-term lettings market in the UAE.

• Follow up on leads for short-term lettings business and maintain an active pipeline through effective lead generation, outreach, and follow-up.

• Act as the main point of contact for investors, landlords/owners, articulating the benefits of short-term lettings and introducing new ideas.

• Develop and implement strategies to maximize occupancy and revenue for holiday homes.

• Manage guest reservations and inquiries across multiple booking platforms.

• Provide exceptional guest services to ensure a memorable stay.

• Oversee smooth check-in and check-out processes.

• Conduct regular property inspections to maintain high standards.

• Coordinate with housekeeping and maintenance teams for cleanliness and maintenance.

• Build and maintain relationships with property owners and stakeholders.

• Meet or exceed revenue and occupancy targets.

• Handle DTCM unit permit applications for all properties.


• Minimum 3 years of experience in a similar role.

• Strong knowledge of Dubai real estate market and property valuations.

• Excellent communication, organizational, and problem-solving skills.

• Ability to work independently and as part of a team.

• Experience with Property Management System (PMS) is a plus.

• UAE driving license and ability to commute.

• Proficiency in English.

50% Profit sharing. No fixed salary.

Apply for this position

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