We have an exciting job opening for a Manager in our Holiday Homes segment. The Manager will have ownership of his developed dedicated customer portfolio and be responsible for their management and satisfaction.
Job Description:
• Manage both the strategic growth of a business and the day-to-day operational activities.
• Identifying and pursuing opportunities for business expansion, establishing partnerships, ensuring operational efficiency, and driving overall success.
• Establish rental rates by conducting surveys of local rental rates and considering overhead costs, depreciation, taxes, and profit goals.
• Advertise vacancies, attract tenants through referrals, and highlight the advantages of location and services offered.
• Possess a good understanding of the short-term lettings market in the UAE.
• Follow up on leads for short-term lettings business and maintain an active pipeline through effective lead generation, outreach, and follow-up.
• Act as the main point of contact for investors, landlords/owners, articulating the benefits of short-term lettings and introducing new ideas.
• Develop and implement strategies to maximize occupancy and revenue for holiday homes.
• Manage guest reservations and inquiries across multiple booking platforms.
• Provide exceptional guest services to ensure a memorable stay.
• Oversee smooth check-in and check-out processes.
• Conduct regular property inspections to maintain high standards.
• Coordinate with housekeeping and maintenance teams for cleanliness and maintenance.
• Build and maintain relationships with property owners and stakeholders.
• Meet or exceed revenue and occupancy targets.
• Handle DTCM unit permit applications for all properties.
Skills:
• Minimum 3 years of experience in a similar role.
• Strong knowledge of Dubai real estate market and property valuations.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and as part of a team.
• Experience with Property Management System (PMS) is a plus.
• UAE driving license and ability to commute.
• Proficiency in English.
